March Madness Live FAQ
What is NCAA ® March Madness ® Live™?
NCAA March Madness Live™ is an interactive digital application that allows you to watch all 67 games of the 2012 NCAA Division I Men’s Basketball Tournament live on your computer, iPhone ®, iPad ®, iPod Touch® or select Android® phones for only $3.99. In addition, the application allows you to keep track of scores, schedules, the NCAA tournament bracket, social activity and much, much more.
What can I do with NCAA March Madness Live™?
• Watch live games on your computer, iPhone, iPad, iPod Touch and select Android phones (requires $3.99 upgrade)
• Listen to games with live radio coverage
• View the brackets by region, round and date to see what’s happening and what’s coming up in the tournament
• Get live box scores and highlights
• Post updates to Facebook and Twitter and track social activity around the tournament
• Get alerts about upsets, close games and more.
• My Channels: Find out where the games are on TV in your area.
How do I access it?
The application can be launched from any platform for free. To launch online, visit ncaa.com/marchmadness. To launch on iPod Touch, iPhone or iPad, visit the App Store on iTunes and download the free app beginning March 7. To launch on select Android devices, visit Google Play to download by March 13.
How do I watch live games?
Once you have launched the application, you will be prompted to upgrade when you attempt to watch a live game. Simply enter your credit card (online or Android devices), PayPal information (online) or your iTunes account information (on Apple devices) to pay the $3.99 to gain access to the live games.
If I buy it on one platform, do I have to pay for it again if I want to watch on a different device?
You do NOT have to pay for this again in order to watch live content with 2012 NCAA March Madness Live™. Once you create a 2012 NCAA March Madness Live™ account, you will simply use your email and password to log in to any supported platform and access all the 2012 March Madness Live™ content.
How many games can I watch?
Once you pay the $3.99 fee for the NCAA March Madness Live™ video feed, you will be able to watch all 67 games of the NCAA Division I Men’s Basketball Tournament. There is no need to pay again. You will be able to watch on all supported devices.
If I purchase online, how do I watch on my phone or iPad?
Beginning March 7, the apps for NCAA March Madness Live™ will be available in the iTunes App Store as a free download. Android apps will be available on Google Play as a free download before the tournament begins on Tuesday, March 13. Download the app to your device as you normally would, and use your NCAA March Madness Live™ account information (email and password) to log in and access live game video.
If I purchase on my Android phone can I watch online?
Yes. After you have completed your purchase on your mobile device, go to NCAA.com/marchmadness to launch the application. Use your email and password you created on your phone or iPad to log in and begin viewing live games.
If I purchase on my iPhone, iPad or iPod Touch can I watch online?
Yes. After you complete your purchase on the app using the iTunes store, you will be prompted to create an account. Create your account including email and password. After you have created your account on your mobile device, go to NCAA.com/marchmadness to launch the application. Use your email and password you created on your phone or iPad to log in and begin viewing live games.
If I downloaded last year’s March Madness app, will I have to download a new one?
Yes. The 2012 NCAA March Madness Live™ App is required to follow and watch the tournament.
How do I log in?
You can log into your NCAA March Madness Live™ account by clicking on “Login” on the top right of all NCAA March Madness Live™ pages or through the “My Account” feature on the mobile apps. Enter the email address and password that you used to register your NCAA March Madness Live™ account.
What are the minimum and optimal requirements for viewing the site?
NCAA March Madness Live™ is optimized for the most recent browsers and requires Flash and a broadband connection. Specifically, NCAA March Madness Live™ supports Internet Explorer 7+, Firefox 6+ and Safari 5.0.2+ and Google Chrome 14+. NCAA March Madness Live™ requires the free Flash plug-in, version 10.2 or greater. To deliver the highest quality video experience, it's best to limit other application usage (e.g. open email windows, other browsers etc.) when watching video. This will provide more system resources to your video playback experience.
• IOS –4.3.
• IOS - 5.0
• IOS - 5.1 (anything higher than 4.3)
• Android – 2.2
• Android - 2.3.2
• Broadband – Windows 7
• Broadband – Windows XP
• Broadband – Macintosh
• Broadband – Windows Vista
What's the best way to view the app on a mobile device?
NCAA March Madness Live™ can be experienced from several devices. Here are the list of devices supported:
• iPhone 3GS
• iPhone 4
• iPhone 4S
• iPod Touch
• iPad 2
• Samsung Nexus S 4G
• Samsung Galaxy S
• Samsung Epic 4G
• Samsung Note
• Samsung Droid Charge
• Motorola Droid Razr
• Motorola Droid Bionic
• LG Thrill
• LG Nitro
• HTC Rezound
Can I use a debit card?
Yes, you can sign up online using your debit card or a credit card.
Does NCAA March Madness Live™ accept Paypal?
Yes. PayPal is accepted for purchases made within the NCAA March Madness Live™ broadband application.