March Madness Music Festival FAQ's
Where is Hemisfair?
Hemisfair is located in the heart of downtown San Antonio between the Henry B Gonalez Convention Center and the Hilton Palacio del Rio. Entrances to the festival are located Alamo Street at Nueva Street (from the South) and Market Street at Alamo (from the West).
How is this festival different than most events in downtown San Antonio or other music festivals?
- • Gate Entry: Entry into the park is free (no ticket required) and on a first come- first served basis. All guests will be required to go through metal detector screening prior to entering.
- • Bags: Only small bags 5.5” by 8.5” or smaller will be allowed inside the festival with the exception of clear bags. Clear plastic bags up to 12”x6”x12” are permitted. Please see approved and prohibited bags at the bottom of the page.
- • Chairs: Chairs will not be allowed inside the park or provided by the festival. Strollers are also prohibited. Wheelchairs and other adaptive vehicles will be permitted.
- • Special Seating: As the March Madness Music Festival is a first come, first served event that is also free of charge, fans are encouraged to arrive early in order to secure best location for their entertainment and physical needs. The festival does not have special seating areas for viewing.
- • Food: Outside food and beverage and containers of any kind (except for guests with medical and dietary needs). An exception will be made for factory-sealed water bottles 16.9 oz. or less, unfrozen).
- • Umbrellas: Umbrellas, and any other items that obstructs other guests’ views, are prohibited. Please dress accordingly in case of inclement weather.
Do I need to purchase a wristband for entry? Will re-entry be allowed throughout the weekend?
No wristband or ticket is necessary. Event entry will be permitted on a first-come, first serve basis. Event entry will be permitted until the park capacity has been reached.
What do I need to enter the festival?
Nothing, the event is free.
Do you have to be a certain age to attend?
No, this event is open to all ages.
What type of bags are allowed inside the festival?
No bags larger than 5.5” by 8.5” allowed (Clear Plastic bags up to 12”x6”x12” are permitted). See approved and prohibited bags below.
What if it rains?
March Madness Music festival is a rain or shine event. Please check the weather prior to arriving so you are dressed appropriately. Note that umbrellas will not be permitted inside the festival. Festival event managers will work with local law enforcement and media outlets to inform the public in case dangerous weather approaches which would force the festival to close.
When do the festival gates open and close?
Friday, 4 – 10:00 p.m.; Saturday, 2 – 10:00 p.m.; Sunday 3 – 10:00 p.m.
What’s the best time to arrive?
Come early as large crowds are expected and there is no reserved seating.
What is the best mode of transportation to the festival?
Parking- Downtown San Antonio boasts more than 26,000 parking spaces at various times throughout the day and night. Parking rates may vary based upon event activity in downtown throughout the weekend. Visit DowntownSanAntonio.org/Discover for a map and links to every parking spot.
Note: No public event parking is available around Hemisfair for Music Festival. Attendees should plan to park in downtown lots or garages and either walk or use one of the alternative modes of transportation to get to the park.
Public Transportation- VIA will offer Park & Ride service to and from downtown from three Park & Ride locations for $2.50 each way (with discounts for children, seniors, students and active-duty military). Locations include Crossroads Park & Ride at 151 Crossroads Blvd., Blossom Athletic Center at 12002 Jones Maltsberger and from the Madla Transit Center at 1584 Cantrell. Hours will be posted soon. Tickets can be purchased on site or for pre-purchase through the VIA goMobile app.
VIA VIVA Routes - VIVA’s three distinct routes, VIVA culture, VIVA missions, and VIVA centro, connects to some of the city’s most-visited destinations, including the Alamo, San Antonio Missions World Heritage Site, the King William Historic District, Southtown, Downtown, the River Walk, Pearl, and all along the South Broadway corridor. Daily service with extended hours is available for $2.75 day pass or $1.30 for a single ride.
Can I ride my bike?
Bikes are allowed in the downtown area however are required to be walked through any street closure zone surrounding the March Madness Music Festival. San Antonio Bike Share offers 500+ bicycles at 60+ stations located at key destinations within the urban core of the city and along the Museum and Mission Reach bike paths along the River Walk. Bikes are available on-demand with a $12 day pass or $18 monthly membership.
Besides the musical acts, is anything else happening?
Inside the festival will be multiple sponsor activations with giveaways and interactives, concessions, and merchandise sales.
Should I bring cash or a credit card?
Cash and credit cards will be accepted by vendors throughout the Festival. ATMs will also be available inside the event.
Will there be food options?
A variety of concessions and food trucks will be available throughout the festival grounds.
What are acceptable forms of ID to purchase alcohol with?
Driver's license or Government issued ID.
Can I pass out flyers inside or outside the festival?
No, this is not permitted.
Where can I purchase NCAA Final Four tickets, find activities with daily schedules going on within San Antonio, and other event information?
The NCAA® Final Four® San Antonio App presented by AT&T is the official app to help you make the most of all of the excitement and events over Final Four® weekend in and around San Antonio! Find all of the must-see activities with daily schedules, event information, and even buy tickets right through the app. NCAA.com/MFFApp
If you have questions or require our assistance to accommodate a special need (i.e., provision of an assistive listening device, sign language interpreter or other auxiliary aid), please contact the SALOC Ops Center - 210-820-2180
• All guests and items (small purses, clear bags, etc) are subject to physical inspection by security personnel, and anyone not agreeing to this search will be restricted from entering the event
• No bags larger than 5.5” by 8.5” (Clear Plastic bags up to 12”x6”x12” are permitted)
• No pets (service animals permitted with proper identification) Animals (except service animals to aid guests with disabilities)
• Artificial noisemakers or noisemaking devices of any kind.
• No strollers or wagons
• No bottles, cans, liquid containers or coolers (except for guests with medical or dietary needs)
• No food or beverage not dispensed by the Event Concessionaire. Outside food & beverage and containers of any kind (except for guests with medical and dietary needs). An exception will be made for factory-sealed water bottles 16.9 oz. or less, unfrozen)
• No chewing tobacco or e-cigarettes
• No video recorders, or still cameras with lenses longer than 4 inches
• No weapons and/or firearms of any kind
• No missile-like objects
• No laser pointers
• No artificial noisemakers
• No poles or sticks of any kind, including selfie-sticks
• No objects that obstruct other guests’ view, including umbrellas, signs or flags larger than 3’ x 2’
• No folding chairs, stools or other seating devices
• No bikes or other large personal items
• No hover boards / scooters
• No drones of any kind
• No promotional items with commercial slogans or identification without written consent from the NCAA®
• Any item deemed dangerous or inappropriate by management will not be allowed at The NCAA March Madness® Music Festival
• Confiscated items will be disposed of and not returned
• No beach balls or basketballs larger than 29.5 inches in circumference (regulation size of a basketball), balls or any object that can be used as a projectile
• Please note: This show may contain heavy strobe lighting and laser lighting
• Items left in vehicles should be stored out of sight