DI Women's Basketball Champ Info

2020 Women's Final Four

2020 NCAA® WOMEN'S FINAL FOUR®

SMOOTHIE KING CENTER | NEW ORLEANS, LA | APR 3 - 5

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Women’s Final Four Ticket FAQ

Go Four It AllTM in Tampa! To see different ticket options and pricing, visit NCAA.com/WBBTickets.

If you have digital tickets, please review the following information:

WHAT ARE FLASH SEATS?
Flash Seats is an ID-based ticketing service of the NCAA. It combines easy access to events with 100% online seat management. With Flash Seats there is no need for you to go to will call! For entry into the venue, you can go directly to any gate at the venue.

To access your Flash Seats account, simply login using the email address that received the Flash Seats notification(s) and the password you created when placing your Women’s Final Four  ticket order. If you have forgotten your password, click on the Forgot Your Password link on the Flash Seats login screen. For questions or issues related to your Flash Seats account, please contact Flash Seats customer service at ncaags@axs.com  

ATTENDING THE EVENT

Skip the will call windows and go to any gate. At the gate, present the credit card used to make the purchase or another card you’ve added to your Flash Seats account. You can also download the Flash Seats mobile app on your smartphone.  The gate attendant will scan your card or mobile app and print your seat location(s). It’s that easy!

 

NOTE:  Your entire party must enter the event with you, tickets CANNOT be left at will call. If your entire party is not arriving together, you will need to transfer tickets to your guests.  Steps for transferring tickets are listed below.

 

If you need to add an ID (or credit card) to your account, follow the steps below.  If you arrive without one of your IDs, your entry will be delayed.

 

1.   Log into your Flash Seats account at www.ncaa.flashseats.com. Your account has already been created for you. If your tickets were transferred then you will need to create an account through the Flash Seats email that you received.  If you have forgotten your password, click the Forgot Your Password option on the login screen.

2.   Click on the Account tab on your Flashboard.

3.   Select Identification.

4.   Choose the circle next to credit card.

5.   Click Add New ID.

6.   Complete the credit card information.

7.    Click Add.

For assistance, please contact Flash Seats Customer Service via email at ncaags@axs.com

FLASH SEATS MOBILE APP
The Flash Seats Mobile App is completely secure, so you can relax knowing your information is safe. To ensure the security of your account, you will need to enter your Flash Seats user name and password to access certain areas of the site. If you don't have an account, no problem - you can sign up right through the app in just a minute! When you're ready to go to your event, the Flash Seats Mobile App makes getting through the gates so easy! Bring your phone with you to the gate, touch the ID button in the app, and hold out your phone to the Guest Services Representative. Your Mobile ID is scanned, and you are set to enjoy the games!

 

NOT USING MOBILE ID AND HAS YOUR CREDIT CARD CHANGED?
If you no longer have the card(s) associated with your account, please login to your account and update or add additional forms of identification. Once in your account select the Account tab and then Identification to add or delete cards.

 

TRANSFERRING YOUR TICKETS
If you cannot attend the event or your guests will not enter the venue with you, you can transfer ticket(s) to your guests by logging into your Flash Seats account and selecting the Transfer tab. Select the seat(s) you would like to transfer, enter your guests name and email address and follow the prompts to confirm the transfer. Your guests will then receive an email confirming the transfer with instructions on how to claim their tickets.

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